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Notice: The application deadline for this position has passed. This page is kept for reference — the eligibility criteria, pay scale and requirements below are from the original advertisement.
Current Cloudbeds jobs Latest active jobs

Customer Support Coach - NORAM

Level: Entry Level Org: Cloudbeds Listed till: 11-Oct-2026 2 views
Education: Bachelors
Experience: 1+ Years
Location: Canada, USA
Salary: $ 55,000 - 77,000
International Jobs USA Jobs Customer Service Jobs

Job Description

Posted 1 month ago

The Customer Support Coach - NORAM role advertised here is being recruited by Cloudbeds in Canada, USA. It is advertised as a full-time position. Note: this listing stays on our board until 11 Oct 2026, and the advertised salary is $ 55,000 - 77,000 — always confirm the employer's own closing date and final terms on the official application page before you apply. Read the full job description and check your eligibility against the stated requirements before you apply.

Cloudbeds is hiring a remote Customer Support Coach - NORAM in the USA and Canada to join our global customer service team. In this entry-level role, you will act as an advocate for hotel partners by resolving inquiries, troubleshooting escalated issues, and driving software adoption across phone, email, and live chat. You will also help create training materials, update support resources, and gather feedback for future platform releases.

Candidate Requirements

  • Bachelors degree required, alongside a compatible graduation course or more than 2+ years of proven experience in the area.
  • 1+ years of hospitality experience in hotels, hostels, B&Bs, or similar properties (such as Front Desk, Night Auditor, Revenue Manager, or General Manager roles).
  • Native or fluent English and Spanish language skills (Portuguese is a plus).
  • Strong computer skills, excellent problem-solving abilities, emotional intelligence, and a reliable internet connection.

Compensation Details

For US-based candidates, the annual salary for this Customer Support Coach position ranges from $55,000 to $77,000 USD, depending on skills and experience.

Eligibility Criteria

  • Education: Candidates must have a Bachelors qualification.
  • Experience: 1+ Years experience required.
  • Position Level: This is a Entry Level role.
  • Location: The job is based in Canada, USA.
  • Salary: $ 55,000 - 77,000.
  • Listing active till: 11 October 2026 on our board — the employer's own closing date may differ, so confirm it on the official application page.

How to Apply

To apply for this position:

  1. Click the Apply Now button below.
  2. You will be redirected to the official job page (Jobicy).
  3. Review the full details and submit your application there.
Safe Search Tip: DreamAbroadJobs.com is an informational portal. We never charge money or process visas directly.

Frequently Asked Questions

You can apply online for the Customer Support Coach - NORAM position by clicking the "Apply Online Now" button on this page, which opens the official application link. The listing is scheduled to stay on our board until 11 October 2026, but always confirm the employer's own closing date on the official page.

This listing is scheduled to remain on DreamAbroadJobs.com until 11 October 2026. The employer may close applications earlier or later than this, so always check the official application page for the actual closing date.

The minimum required education for the Customer Support Coach - NORAM position is Bachelors, with 1+ Years experience.

This Customer Support Coach - NORAM job at Cloudbeds is located in Canada, USA (USA).

Yes. DreamAbroadJobs.com is an informational job portal and never charges any fee to view or apply for a job. Always apply through the official link and never pay anyone for a government or private job.

The salary for the Customer Support Coach - NORAM position at Cloudbeds is $ 55,000 - 77,000.
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