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HPC Advanced Customer Support Specialist

Level: Senior Level Org: Leidos Listed till: 26-Jul-2026 13 views
Education: Primary / Matric
Location: USA
Salary: $10k – 15k

Job Description

Posted 3 weeks ago

The HPC Advanced Customer Support Specialist role advertised here is being recruited by Leidos in USA. It is advertised as a full-time position. Note: this listing stays on our board until 26 Jul 2026, and the advertised salary is $10k – 15k — always confirm the employer's own closing date and final terms on the official application page before you apply. Read the full job description and check your eligibility against the stated requirements before you apply.

Job Description

Become part of an important mission supporting one of the Department of Defense’s largest high-performance computing environments. In this fully remote position, you will deliver advanced technical support that helps DoD researchers and scientists access powerful supercomputing resources efficiently. An active DoD Secret Clearance is required before joining the team.


Job Responsibilities

Install, configure, and test software applications requested by users, including managing build environments, software containers, required libraries, and supporting datasets.

Build, deploy, and validate software packages using a variety of source code management and build tools on HPC platforms while working closely with System Administrators, Tier 3 engineers, or software vendors to resolve compatibility issues.

Support users by helping them compile, troubleshoot, debug, and execute their own applications across different HPC architectures and node configurations.

Evaluate existing software within the environment to determine the best solution for research needs, collaborating with Subject Matter Experts (SMEs) whenever specialized applications or configurations are required.

Create and maintain Standard Operating Procedures (SOPs), Concept of Operations (ConOps), and workflow documentation to streamline ticket handling between Tier 2B support, Tier 3 teams, System Administrators, and external vendors.


Required Qualifications

Candidates must possess an active U.S. DoD Secret Security Clearance before the start date. U.S. Citizenship is required.

Bachelor's degree with 8 years of related experience, a Master's degree with 6 years of experience, or an equivalent combination of education and professional expertise.

Strong verbal and written communication skills with the ability to provide technical assistance and collaborate effectively with both users and internal teams.


Preferred Qualifications

Experience administering or supporting High Performance Computing (HPC) resource managers such as Slurm or PBS Pro.

Background supporting scientific researchers or technical computing environments.

Experience installing, configuring, or optimizing software on HPC platforms.

Knowledge of MPI (Message Passing Interface) for parallel computing applications.

Hands-on experience using software build and package management tools such as CMake or Spack.


Why Join Us?

Leidos offers the opportunity to contribute to meaningful, mission-driven projects that support national defense and advanced scientific research. You'll work alongside experienced professionals, solve complex technical challenges, and gain exposure to cutting-edge high-performance computing technologies in a collaborative environment.


Additional Information

Original Posting Date: June 12, 2026.

This position is expected to remain open for a minimum of three days from the original posting date, although the timeline may change based on business requirements.


Compensation

Salary Range: $82,550.00 – $149,225.00 per year.

Compensation will be based on factors including education, professional experience, technical expertise, job responsibilities, internal equity, market conditions, and any applicable employment agreements.

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Eligibility Criteria

  • Education: Candidates must have a Primary / Matric qualification.
  • Position Level: This is a Senior Level role.
  • Location: The job is based in USA.
  • Salary: $10k – 15k.
  • Listing active till: 26 July 2026 on our board — the employer's own closing date may differ, so confirm it on the official application page.

How to Apply

To apply for this position:
Click the Apply Now button below.
You will be redirected to the official job page (Jobicy).
Review the full details and submit your application there.

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Frequently Asked Questions

You can apply online for the HPC Advanced Customer Support Specialist position by clicking the "Apply Online Now" button on this page, which opens the official application link. The listing is scheduled to stay on our board until 26 July 2026, but always confirm the employer's own closing date on the official page.

This listing is scheduled to remain on DreamAbroadJobs.com until 26 July 2026. The employer may close applications earlier or later than this, so always check the official application page for the actual closing date.

The minimum required education for the HPC Advanced Customer Support Specialist position is Primary / Matric.

This HPC Advanced Customer Support Specialist job at Leidos is located in USA.

Yes. DreamAbroadJobs.com is an informational job portal and never charges any fee to view or apply for a job. Always apply through the official link and never pay anyone for a government or private job.

The salary for the HPC Advanced Customer Support Specialist position at Leidos is $10k – 15k.
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