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Notice: The application deadline for this position has passed. This page is kept for reference — the eligibility criteria, pay scale and requirements below are from the original advertisement.
Current Rockbot jobs Latest active jobs

Network IT Specialist

Level: Senior Level Org: Rockbot Listed till: 02-Oct-2026 0 views
Experience: 3+ Years
Location: USA
Salary: $60k-$75k
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Job Description

Posted 1 month ago

This Network IT Specialist vacancy has been listed by Rockbot, based in USA. It is advertised as a full-time position. Note: this listing stays on our board until 02 Oct 2026, and the advertised salary is $60k-$75k — always confirm the employer's own closing date and final terms on the official application page before you apply. Apply only through the official link on this page, and never pay an advance fee to anyone for a job or visa.

Rockbot is seeking a Senior Level Network IT Specialist for a hospitality industry role based in the USA. This hands-on position pays $60k to $75k and requires 3+ years of experience, while education requirements are not specified.

Network IT Specialist Role Overview

In this position, you will serve as the technical backbone for Rockbot's escalation function, handling complex networking, firewall configuration, hardware, player setup, and connectivity issues. You will own Tier 2 technical cases, support enterprise and strategic accounts, and partner on the rollout and optimization of Zendesk AI Co-Pilot and related automation tools. The role also involves managing knowledge documentation, mentoring team members, and analyzing escalation trends to advocate for product improvements.

Core Requirements

  • 3+ years of relevant experience
  • Strong background in networking, firewall configuration, hardware troubleshooting, and enterprise environments
  • Experience with support operations and AI tooling optimization
  • Availability to participate in an on-call rotation with occasional after-hours, weekend, and holiday coverage

Eligibility Criteria

  • Experience: 3+ Years experience required.
  • Position Level: This is a Senior Level role.
  • Location: The job is based in USA.
  • Salary: $60k-$75k.
  • Listing active till: 02 October 2026 on our board — the employer's own closing date may differ, so confirm it on the official application page.

How to Apply

To apply for this position:

  1. Click the Apply Now button below.
  2. You will be redirected to the official job page (Jobicy).
  3. Review the full details and submit your application there.
Safe Search Tip: DreamAbroadJobs.com is an informational portal. We never charge money or process visas directly.

Frequently Asked Questions

You can apply online for the Network IT Specialist position by clicking the "Apply Online Now" button on this page, which opens the official application link. The listing is scheduled to stay on our board until 02 October 2026, but always confirm the employer's own closing date on the official page.

This listing is scheduled to remain on DreamAbroadJobs.com until 02 October 2026. The employer may close applications earlier or later than this, so always check the official application page for the actual closing date.

This Network IT Specialist job at Rockbot is located in USA.

Yes. DreamAbroadJobs.com is an informational job portal and never charges any fee to view or apply for a job. Always apply through the official link and never pay anyone for a government or private job.

The salary for the Network IT Specialist position at Rockbot is $60k-$75k.
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