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Posted 3 days ago
STATLINX is seeking a Patient Care Specialist to join our remote team, providing telephone answering, messaging, and alert services to hospital networks and medical facilities across the United States. This is an entry-level healthcare role ideal for candidates with 0-2 years of experience who are comfortable working in a remote, home-based call center environment. Because we support providers nationwide, you must reside within the continental United States or Hawaii to be eligible for this position.
As a Patient Care Specialist, you will manage an inbound call volume of 80-120 calls daily. Success in this role requires maintaining professional communication, accurately logging data, and ensuring caller needs are addressed promptly. All shifts operate on Eastern Standard Time (EST). We are currently hiring for full-time positions (approximately 30+ hours per week) with the following availability:
To succeed in this role, you must have a pleasant speaking voice, professional mannerisms, and strong computer skills. Previous experience with medical terminology (either clerical or hands-on) is required, and familiarity with EMR systems is preferred. You must be able to type at least 30 words per minute. Since you will be working remotely, you must have a quiet, dedicated workspace and meet specific internet connectivity standards: a ping under 15ms, download speeds greater than 50 mbps, and upload speeds greater than 10 mbps (hardwired Ethernet connection preferred). STATLINX will provide the necessary equipment.
This position pays $17.50 per hour, which equates to an annual salary of approximately $36,000, plus a monthly bonus program where you are eligible for up to 15%. Benefits include 401(k), health, dental, and vision insurance, paid time off, and an employee assistance program. To apply, please submit your resume through the official portal: Apply at STATLINX.
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