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Posted 2 months ago
PointClickCare is seeking an entry-level (US) Solutions Analyst - (Clinical, MDS 3.0) to join their team in the USA. In this remote nursing and health tech support position, you will assist long-term care facilities and nursing homes that use the company's software for Minimum Data Set (MDS) federal assessments. Your daily responsibilities include serving as the first line of contact for clinical staff, efficiently triaging cases, resolving straightforward issues, escalating complex technical roadblocks, and maintaining records in a CRM. Additionally, you will write and maintain help articles to help healthcare customers self-troubleshoot minor problems.
Working as a (US) Solutions Analyst - (Clinical, MDS 3.0) offers a direct path to build your career in the health technology sector while supporting critical daily operations in long-term care.
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