BInance Accelerator Program - Key Account Operations

If you are looking to break into the digital assets industry, Binance invites early career talent to apply for the Binance Accelerator Program - Key Account Operations internship. This entry-level customer service position is offered across the APAC region as part of a 3 to 6-month internship program designed to give you firsthand experience within the world’s leading blockchain ecosystem.

Key Account Operations Internship Role

In this customer service role, you will support the team by handling day-to-day VIP client requests, follow-ups, and basic account or product inquiries. Your responsibilities will include building positive client relationships, investigating and resolving client issues in coordination with internal teams like Product, Compliance, and Risk, and monitoring client activity using spreadsheets or internal tools. You will also build knowledge of Binance products such as Spot, Futures, Margin, Options, Earn, and OTC, while tracking relevant crypto and market developments.

Candidate Requirements

• Current university students and recent graduates
• 0-2 years of experience
• Strong interest and basic knowledge in crypto and financial markets, including concepts like Spot, Futures, Margin, leverage, liquidity, and maker/taker
• Bilingual proficiency in English and Mandarin
• Strong analytical ability with comfort using Excel and Google Sheets
• Personal curiosity about trading, a self-driven attitude, strong ownership, and attention to detail

Compensation for this role is market competitive, and the position features a work-from-home arrangement, though specifics may vary depending on business team needs. Terms of employment are subject to contract and local applicable laws. To apply, please visit the official Binance careers platform.