Account Manager - Federal Sales in the USA
Mattermost, a leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure, is seeking a senior-level Account Manager - Federal for a remote-first sales role in the USA. This territory-aligned position works alongside Federal Account Executives to independently manage defined Federal expansion and renewal motions, while partnering on larger opportunities when complexity demands it.
Core Responsibilities
- Lead expansions within existing accounts, identify upsell and cross-sell opportunities, and manage inbound expansion requests.
- Own value-driven renewals requiring active customer engagement, risk mitigation, and expansion discovery.
- Engage with Federal System Integrators and partner-led opportunities while gaining hands-on experience with the Federal buying cycle.
- Maintain strong CRM hygiene, accurate forecasting, and proper deal documentation for assigned accounts.
Requirements and Qualifications
- Bachelors degree required.
- 3–5+ years of experience in sales, account management, renewal management, or commercial closing roles.
- Proven ability to run multiple sales cycles in parallel with strong discovery, communication, and deal execution skills.
- Experience using CRM systems, with Salesforce preferred.
- Preferred qualifications include experience selling into US Federal or regulated environments, exposure to Federal procurement, and SaaS or enterprise technology sales experience.
Compensation and Compliance
The target salary range for the Account Manager - Federal position is $100,000 to $130,000 USD plus commission, with starting pay determined by job-related skills, experience, qualifications, work location, and market conditions. Candidates must meet federal eligibility requirements, as the role may require obtaining and maintaining a U.S. government security clearance and meeting U.S. export control laws access requirements.