Playbook is hiring a senior-level Premium Creator Account Manager for a USA-based sales and relationship role to own our most complex, high-value legacy creator accounts. This is a detail-obsessed, execution-focused position where you will act as the right hand to the Head of Creator Management, serving as the primary point of contact for a focused portfolio of trusted creators.
Role Responsibilities
- Shadow and train directly with the current relationship owner to master every nuance of these legacy accounts.
- Coordinate across internal product, marketing, and operations teams on behalf of creators.
- Proactively reach out, handle inbound requests, and anticipate creator needs while maintaining detailed records.
- Flag risks, blockers, and growth opportunities early to ensure nothing falls through the cracks.
Candidate Requirements
- 5+ years of relevant experience in account management, creator management, talent management, or a similar client-facing role.
- A Bachelor's degree.
- Deep immersion in the creator space with expertise in growing creator businesses and monetization strategies.
- Obsessive organization, reliability, and the ability to operate independently in ambiguous environments.
Compensation for this mission-critical Premium Creator Account Manager position is market competitive, offering a chance to protect and nurture relationships that represent significant revenue and brand trust for Playbook.