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Posted 1 month ago
Help Scout is looking for a Sr. Account Manager to join our remote sales team in the USA. Founded in 2011, Help Scout provides support software used by over 10,000 companies globally. As a fully remote team of over 120 people, we operate with a culture that trusts you to take ownership, stay curious, and raise the quality of work around you.
In this senior-level sales position, you will take end-to-end ownership of a high-volume portfolio consisting of 130 to 150 accounts. You will build trusted relationships with key stakeholders, guiding customers from onboarding handoff through renewals and expansion opportunities. Your responsibilities include forecasting and tracking revenue goals, leading discovery and contract negotiations, and driving adoption through regular check-ins and quarterly business reviews. You will also act as an internal advocate, partnering with Product and cross-functional teams to bring the voice of the customer into our roadmap discussions while leveraging AI tools to build efficient workflows.
The salary for this position is listed as $109. Please refer to Help Scout's official application channels for further details on how to apply.
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