Credit Risk Manager, Portfolio Management

Monzo is seeking a Credit Risk Manager, Portfolio Management to join their growing Borrowing data team in the UK. Offered as a remote UK position or based out of London, this senior-level management role comes with a salary of £100,000 to £130,000, alongside performance incentive awards and benefits. The position requires a Bachelor’s degree and substantial professional experience (16-17 years).

About the Role

Working within Monzo's rapidly expanding lending business, this "zero-to-one" blank canvas centers on the Flex product portfolio management. You will lead an initial team of 3 credit analysts—with room to scale—while challenging legacy banking assumptions to shape customer lifecycle strategies in the UK and lay groundwork for European expansion.

Core Responsibilities

• Portfolio Monitoring & Forecasting: Build robust performance frameworks to monitor and forecast risk and revenue metrics.
• Contractual Pricing Strategies: Architect and optimise risk-based pricing programs balancing commercial viability and fair customer outcomes.
• Engagement & Retention Loops: Design credit strategies for lifecycle events like product upgrades and balance transfer propositions.
• Data-Driven Loss Mitigation: Develop proactive risk management frameworks, including credit limit decreases, to mitigate losses and support vulnerable customers.
• Talent Leadership: Manage, coach, and scale a team of 3 credit analysts within a data-driven environment utilizing Looker and agile product squads.

To apply for this Credit Risk Manager, Portfolio Management role, please visit the official Monzo careers portal.