Sr. Customer Engagement Marketing Manager (Canada)

PointClickCare, a leading health technology company recognized by Forbes and named one of Canada’s Most Admired Corporate Cultures, is seeking a Sr. Customer Engagement Marketing Manager (Canada) for a senior-level marketing role based in Canada. Serving over 30,000 provider organizations with the largest long-term and post-acute care dataset, the company is looking for an experienced professional to shape customer engagement and advocacy across the platform.

Sr. Customer Engagement Marketing Manager (Canada) Role Overview

This senior position requires someone to evolve the customer engagement marketing strategic plan, empowering users through digital experiences, online communities, user groups, and nurture programs. The successful candidate will navigate and influence stakeholders across all market segments to institute advocacy best practices and leverage the voice of the customer to influence buyer decisions and support sales and marketing goals.

Candidate Requirements and Qualifications

• Education: Bachelor's degree required.
• Experience: 6+ years of relevant professional experience.
• Ability to collaborate with web developers and manage software platforms, technical maintenance, upgrades, and technology roadmaps.
• Skill in building relationships and aligning with internal teams such as Brand and Demand.

Salary for this position is market competitive. Depending on the work arrangement, remote employees may occasionally need to travel to the Mississauga or Salt Lake City offices for events such as onboarding and team meetings, while hybrid arrangements require residing within a commutable distance to a specified office location.