Director, Account Management - Canada at Motive
Motive is seeking a senior-level Director, Account Management - Canada to lead our growing sales organization in Canada. In this management role, you will oversee a team of Account Managers and Customer Success Managers responsible for driving retention, securing renewals, and expanding relationships across our customer base. The position comes with a salary of $243,000 and requires a bachelor's degree alongside 10+ years of relevant experience.
Core Responsibilities for the Director, Account Management - Canada
- Lead a distributed Enterprise and Strategic Account Management sales organization, partnering on account planning, pipeline generation, and revenue targets.
- Guide full account ownership to drive retention, negotiate renewals, and close expansion deals within complex enterprise accounts.
- Develop strategies for demonstrating business value realization, monitoring customer health, and building executive connections.
- Recruit, hire, and develop top sales talent by establishing coaching frameworks and career development pathways.
- Collaborate cross-functionally with Sales Operations, Product, Customer Support, and Implementation teams to enhance the customer lifecycle.
- Track key sales metrics, analyze renewal forecasting, and serve as an executive sponsor for strategic accounts.
Applicants must meet the educational and experience requirements detailed above to be considered for this Canada-based management opportunity.