Education: Masters
Experience: Minimum 5 Years
Location: Canada
Salary: $99,760 - $124,700
Senior Impartner Admin, PRM Management Role in Canada
Twilio is seeking a remote-first Senior Impartner Admin, PRM to join their management team in Canada. In this senior-level position, you will serve as the technical owner of the partner ecosystem tech stack, maintaining, optimizing, and scaling partner portal infrastructure for the Global Partnerships teams.
This role requires a candidate with a Master's degree and a minimum of 5 years of dedicated PRM administration experience. The salary range for this position is $99,760 to $124,700.
Key Responsibilities
- Platform Administration:
Manage day-to-day technical operations of the Impartner PRM platform, including access controls, layouts, content management, and localized branding.
- CRM Sync:
Configure, monitor, and troubleshoot data synchronization between Impartner and Salesforce.com for leads, accounts, and deal registrations.
- Automated Workflows:
Develop code-free automated partner lifecycles utilizing Impartner’s Journey Builder for milestone alerts, tier progressions, and onboarding tracks.
- Channel Enablement:
Architect and maintain partner competency programs, training modules, and certification pathways within the portal.
- Lead and Deal Flow:
Oversee lead distribution algorithms, deal registration routing, and Market Development Funds (MDF) workflows.
- Platform Governance:
Audit system logs, data health, and security rules while ensuring compliance with corporate data protection standards.
- UAT and Testing:
Conduct technical vetting, testing protocols in sandboxes, and error-free production deployments for new tool integrations.
While Twilio operates as a remote-first company, you may occasionally be asked to report in person for team gatherings, functional off-sites, or customer meetings.